If your license have been inactive for a while and now you want to renew it, this article is for you.
Yes, if you decide within 30 days of purchase our plugin is not for you, we’ll happily refund you in full. Can I try it before commit? Absolutely! We also have a 7-day free trial period (credit card required) with full features. That way, if you’re not sure if the plugin is for you, try […]
Absolutely! We offer a 7-days free trial period where you can use all the PRO features without any restrictions. Credit card is required but we will not charge you any payment until the end of that period so you have time to decide if the plugin fits your needs. You can cancel your subscription anytime.
Canceling your subscription means when your current license expires (1 year or month from purchase), you will no longer receive automatic updates and priority support. Also you can no longer use the PRO features. You can still using the product but only with the FREE features. The plugin is not working for me If the […]
We support PayPal and all major Credit Cards. If you need to change your payment-method or credit card, first you need to access to your Customer Dashboard from Freemius. You can find your login details in your email. From there: Navigate to the subscriptions section by clicking on the Renewals & Billing menu item. Locate the subscription […]
First you need to access to your Customer Dashboard by logging into Freemius. From there: You can access all of your payments in the Orders History section. To get a PDF invoice of a payment, just click the Invoice button of the payment’s record.
If you didn’t enter a Tax / VAT ID during checkout, then it’s entirely possible to do it afterward. It is often important to have this identifier displayed on invoices you receive after a purchase. First you need to access to your Customer Dashboard by logging into Freemius. From there: Go to My Profile and simply update […]
First you need to access to your Customer Dashboard by logging into Freemius. From there: Navigate to the subscriptions section by clicking on the Renewals & Billing menu item. Locate the subscription that you’d like to upgrade its license’s sites limit and select it by clicking on its row. This will open the subscription’s advanced […]